Return Policy

At Azolize Dogs we strive to ensure the satisfaction of our customers and their furry companions. If, for any reason, you are not completely satisfied with your purchase, we have established the following return policy to make the process convenient and transparent.

  1. Eligibility for Returns:
  • Returns are accepted within 30 days from the date of purchase.
  • The product must be in its original condition, unused, and in its original packaging.
  • Proof of purchase, such as the order number or receipt, is required for all returns.
  1. Return Process:
  • To initiate a return, please contact our customer service team at [] or call [customer service number] to obtain a Return Authorization (RA) number.
  • Clearly mark the RA number on the outside of the package.
  • Ship the product to the address provided by our customer service team.
  1. Refund or Exchange:
  • Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
  • If approved, refunds will be processed to the original method of payment.
  • Exchanges will be processed promptly, and the replacement item will be shipped.
  1. Return Shipping:
  • Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
  • We recommend using a trackable shipping service for returns.
  1. Non-Returnable Items:
  • Customized or personalized items are non-returnable unless there is a defect or error.
  1. Defective or Damaged Products:
  • If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or issue a refund.
  1. Cancellations:
  • Cancellations are accepted within 24 hours of placing the order. After this period, the order may have already been processed and shipped.
  1. Customer Satisfaction:
  • Our goal is to ensure your satisfaction with our products and services. If you have any concerns or questions, please reach out to our customer service team, and we will do our best to address them.

Thank you for choosing Azolize Dogs. We appreciate your trust in our products, and we are committed to delivering exceptional experiences for you and your canine companions.

Azolize Dogs
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